Findel Education is here to help. As one of the leading global suppliers of educational resources to schools and nurseries across the world, we pride ourselves on our service levels. We are working hard to keep stock levels high on all key items, ensuring schools across the world are able to get the resources they need, when they need them. Some Direct Delivery lead times may vary due to some suppliers not being operational at this time.
Our warehouse is still operating and processing orders under strict employee care and social distancing guidelines. What does this mean for you? Simply that we are still open for business to avoid delays wherever possible.
We are here to support you, so you can contact our Customer Service team to discuss your needs at any time by emailing email@example.com or by speaking to your local sales manager. Our UK-based employees continue to work from home and our teams based locally in country are adhering to local guidelines. The safety and wellbeing of our people is of the highest importance. Our warehouse team continue to work hard fulfilling customer orders and are fully compliant with UK government social distancing guidelines.
We are committed to supporting you and will continue to deliver to schools, nurseries and homes. Like many businesses however, our stock levels are being stretched on certain products due to manufacturing and delivery delays as many suppliers recover from COVID-19 related closures. We are working hard across our supply base to improve availability for both stocked items and those listed as direct delivery. Some direct delivery items may be subject to extended delivery times. Please check with our Customer Service team for the latest updates and availability, especially if the item is required urgently.
We are committed to supporting you and will continue to deliver to schools, nurseries and educational establishments across the world. Like many businesses however, our stock levels are being stretched on certain products such as cleaning, hygiene, and PPE, but we would like to assure you that we are working hard to improve availability and to expand our ranges.
You will notice some of our products are listed as direct delivery, this means they are despatched straight from the supplier, so may be temporarily unavailable, or have extended delivery times. This is due to some suppliers not being operational or having low/no stock at this time. Please check with our Customer Service team for the latest updates and availability, especially if the item is required urgently.
Ian Reading, Head of International Sales, commented ‘We are working hard during the COVID-19 crisis to ensure that schools around the world are supported appropriately. We are working with our suppliers and distribution partners to ensure safe-working practices are adhered to. From all at Findel Education, we want our teaching and education community to know their work in these challenging circumstances is very much appreciated.’
For more information, please visit our FAQ page.